Privacy Policy

Privacy Policy

Last Updated: March 1, 2025

Introduction

ThinkCode ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our ThinkCode application and website (collectively, the "Service").

Please read this Privacy Policy carefully. By using our Service, you consent to the practices described in this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Create an account
  • Purchase a subscription
  • Contact our support team
  • Participate in surveys or promotions
  • Submit feedback or testimonials

This information may include:

  • Name and contact details (email address, phone number)
  • Billing information and payment details
  • Professional information (job title, company)
  • User preferences and settings

Usage Information

We automatically collect certain information about your device and how you interact with our Service, including:

  • IP address and device identifiers
  • Browser type and operating system
  • Pages visited and features used
  • Time spent on the Service
  • Referring websites
  • Error logs and performance data

Code and Project Data

Our Service processes code, documentation, and other project-related data that you choose to analyze or generate using ThinkCode:

  • Source code and file contents
  • Project structure and metadata
  • Comments and documentation
  • Command history and interaction patterns

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process transactions and manage your account
  • Personalize your experience and deliver relevant features
  • Train and improve our AI models (with your consent)
  • Respond to your comments and questions
  • Send you technical notices, updates, and security alerts
  • Monitor and analyze usage patterns and trends
  • Prevent fraudulent use of our Service
  • Comply with legal obligations

Data Storage and Security

We implement appropriate technical and organizational measures to protect your information:

  • Data encryption in transit and at rest
  • Regular security assessments and testing
  • Access controls and authentication requirements
  • Secure development practices
  • Employee training on data protection

Your data is stored in secure cloud environments with restricted access. We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy.

Data Sharing and Disclosure

We may share your information with:

  • Service providers who perform services on our behalf
  • Payment processors for billing purposes
  • Professional advisors, such as lawyers and accountants
  • Business partners, with your consent

We may also disclose your information:

  • To comply with laws or legal requests
  • To protect our rights, property, or safety
  • In connection with a business transaction (e.g., merger or acquisition)
  • With your consent or at your direction

AI Model Training

With your explicit consent, we may use anonymized code patterns to improve our AI models. You can opt out of this at any time through your account settings. We implement techniques to remove personally identifiable information before using data for training.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

  • Accessing, correcting, or deleting your data
  • Restricting or objecting to certain processing activities
  • Requesting portability of your information
  • Withdrawing consent for optional processing

You can exercise these rights by:

  • Adjusting your account settings
  • Contacting our support team
  • Submitting a request through our privacy portal

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information when transferred internationally, including standard contractual clauses and certified privacy frameworks.

Children's Privacy

Our Service is not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website and, where appropriate, by email. Your continued use after changes indicates your acceptance of the revised policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: privacy@thinkcode.me

Address: ThinkCode Privacy Team TuringAI, Hangzhou, Zhejiang, China